FAQs
SHIPPING INFORMATIONWe ship all parcels direct from our workshop in Poland, EU. We know that importation across international borders can be complicated and expensive so we use FedEx as our primary courier for shipping, which we find generally has easier importation for our international customers.
Shipping costs for our most popular products are as follows:
• Steering wheels: within EU $45 USD, to Canada/USA $65 USD, to Australia/New Zealand $95 USD, to Asia $95
• Shift/brake boots: $15 USD (any country)
1. Please note that shipping costs charged by our site do NOT include any duties/taxes which get applied by customs agencies at the border (in some countries and some cases, a nominal brokerage fee may also be charged by the courier). The customer is responsible for paying any additional fees for receipt of the shipment.
2. Bear in mind that each supplied by us steering wheel may require standard realignment procedure.
3. We always suggest installation by a professional mechanic workshop or authorized dealer, otherwise you do it at your own risk.
REFUND POLICY
We kindly ask for thoughtful shopping. Please note each steering wheel in our webstore is 100% customized.
Being not a standardized item it is not possible to return it and get a full refund. In such a case you will need to send it back to us at your own expense and after that we will refund 50% of the initially paid order amount (excluding transport cost).
The only exception which entitles to full refund is when you received item which is not as per your original order specification.
Hereby by confirming your purchase you consent to this policy.